SHIPPING & DELIVERY POLICY

The Locker Room Sports

Last Updated: October 19, 2026

At The Locker Room Sports, we are committed to delivering high-quality custom apparel, athletic uniforms, and merchandise in a timely and professional manner.

Because many of our products are custom-made or produced to order, processing and production times may vary depending on the product, order quantity, and customization requirements.

Please review our Shipping & Delivery Policy before placing an order.

1. Order Processing

All orders require 1–3 business days for initial processing after payment has been successfully received.

For custom or personalized merchandise, production begins once all required information has been received, including artwork approval, garment selections, sizes, quantities, and customization details.

Orders placed on weekends or holidays may begin processing on the next business day.

Our regular business days are Monday through Friday, excluding recognized holidays.

Please note: Initial order processing, custom production, and shipping transit are separate stages. The total time to receive an order may include all three.

2. Estimated Processing & Production Times

The following are general estimates and may vary depending on product availability, order complexity, and production volume.

Product Category	Estimated Production Time
Initial Order Processing (All Orders)	1–3 business days
Ready-to-Ship Merchandise	Ships after processing
Standard Custom T-Shirts	7–10 business days
Custom Hoodies & Sweatshirts	5–10 business days
Embroidered Merchandise	7–14 business days
All-Over-Print (AOP) Apparel	2–3 weeks
Custom Athletic Uniforms	2–4 weeks
Bulk & Wholesale Orders	Quoted individually
Banners & Promotional Products	3–10 business days

Important: These are estimated production timelines, not guaranteed delivery dates. Initial processing and shipping transit times are additional.

Production delays may occur due to material availability, order changes, artwork revisions, equipment issues, holidays, or increased order volume.

3. Domestic Shipping

We offer shipping throughout the United States using available carriers, which may include USPS, UPS, FedEx, or other delivery services.

Estimated shipping transit times after production are:

Shipping Method	Estimated Transit Time
Standard Shipping	3–7 business days
Expedited Shipping	2–3 business days
Express Shipping	1–2 business days

Available shipping options and charges are displayed during checkout when supported.

Shipping transit times begin when the carrier accepts the package, not when the order is placed.

Expedited shipping does not automatically shorten custom production time.

4. Shipping Rates

Shipping rates are calculated based on factors such as:

• Package weight and dimensions

• Shipping destination

• Selected shipping method

• Product quantity

• Packaging requirements

The applicable shipping charge will be displayed at checkout or included in an approved custom-order quote.

Any free-shipping promotions will be subject to the conditions advertised with the offer.

5. International Shipping

The Locker Room Sports may offer international shipping to supported destinations.

International shipping availability, rates, and estimated delivery times vary by country and carrier.

International customers may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by the destination country, unless otherwise stated at checkout.

Customs inspections and clearance procedures may cause additional delays.

Customers are responsible for reviewing applicable import requirements for their destination.

6. Custom & Personalized Orders

Custom merchandise is produced according to the specifications submitted or approved by the customer.

Production cannot begin until required artwork, personalization information, and payments have been received.

Changes requested after production begins may not be possible and may result in additional charges or delays.

Customers should carefully review all order details before approval.

7. Order Tracking

When an order ships, customers will generally receive a shipping confirmation containing tracking information, when tracking is available.

Tracking updates are provided by the shipping carrier and may take time to appear after a label is created.

Customers may use the tracking information to monitor shipment progress.

8. Local Pickup

Local pickup may be available for eligible orders in Florence, South Carolina.

Customers selecting local pickup will be notified when their orders are ready.

Please do not arrive for pickup until you receive confirmation that your order has been completed.

Pickup arrangements and instructions will be provided directly to the customer.

9. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information.

If an incorrect address is entered, please contact us immediately.

We will attempt to update the address before shipment when possible.

Once a package has shipped, address changes may be unavailable or subject to carrier restrictions and additional charges.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before reshipment.

10. Lost, Stolen, or Damaged Packages

If your order is lost, arrives damaged, or shows as delivered but cannot be located, please contact us promptly.

We may assist with carrier investigations, shipping claims, and determining the appropriate resolution.

Customers reporting damaged merchandise should provide:

• Order number

• Photographs of the damaged product

• Photographs of the packaging, when available

• Description of the issue

Responsibility for lost, stolen, or damaged shipments will be determined according to applicable law and the circumstances of the order.

11. Delayed Shipments

Although we strive to meet estimated timelines, delays may occur due to circumstances outside our reasonable control, including:

• Carrier disruptions

• Severe weather

• Holidays

• Supply shortages

• Customs processing

• High order volume

• Transportation disruptions

If a significant production delay occurs, we will make reasonable efforts to notify affected customers.

Any customer rights concerning delayed or unfulfilled orders will be honored in accordance with applicable law.

12. Rush Orders

Rush production may be available for select products, depending on our current production schedule and material availability.

Rush orders must be approved before payment and production.

Additional rush production charges may apply.

Rush production and expedited shipping are separate services.

Rush requests do not guarantee a delivery date unless expressly confirmed in writing.

13. Bulk, Wholesale & Team Orders

Large custom orders, team uniforms, wholesale merchandise, and organizational purchases may require additional production time.

Estimated completion dates and shipping arrangements will be provided through the applicable quote, invoice, or written agreement.

Large orders may be shipped in multiple packages when necessary.

Any split-shipment arrangements and additional charges will be communicated when applicable.

14. Returns & Shipping Costs

Shipping charges associated with voluntary returns are generally the customer's responsibility unless otherwise required by law.

If merchandise arrives defective, damaged, or incorrect due to our error, we will review the issue and provide an appropriate resolution.

For more information, please review our Refund & Return Policy on our website.

15. Contact Information

For questions regarding shipping, delivery, production timelines, or order status, please contact:

The Locker Room Sports
Florence, South Carolina, United States

Phone: (843) 992-0208
Website: https://tlrsports.store/

Please include your order number when contacting us about an existing purchase.

Thank you for shopping with The Locker Room Sports. We appreciate your support and look forward to providing quality apparel and merchandise for customers, teams, schools, organizations, and businesses nationwide.